Support

    Get help with CES Group services and technical support for our Construction Execution System.

    How Can We Help You?

    Technical Support

    Get help with system issues, bugs, or technical questions about the CES platform.

    Contact Technical Support

    Training & Onboarding

    Learn how to use CES effectively with our training materials and onboarding support.

    Request Training

    Account & Billing

    Questions about your account, subscription, billing, or payment issues.

    Contact Billing

    Contact Our Support Team

    For technical support, please contact our team at support@cesgroup.se

    Email Support

    For technical issues, detailed questions, and general support

    support@cesgroup.se

    Aprox. response time: Within 24 hours

    Frequently Asked Questions

    How do I reset my password?

    Click on "Forgot Password" on the login screen and enter your email address. You'll receive a password reset link within a few minutes.

    Can I access CES offline?

    The mobile app has limited offline functionality. You can view recently accessed data and submit work orders when offline, which will sync when you reconnect.

    How do I add new users to my account?

    Account administrators can add new users through the web portal under Settings > User Management. You'll need to assign appropriate roles and permissions.

    What browsers are supported?

    CES supports the latest versions of Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.

    How do I export my data?

    You can export data through the web portal under Reports > Export. Choose your date range and data types, then download in Excel or PDF format.

    Is there a mobile app available?

    Yes, the CES mobile app is available for iOS and Android devices. Download it from the App Store or Google Play Store.

    Additional Resources

    User Guide

    Comprehensive documentation and tutorials

    Video Tutorials

    Step-by-step video guides

    API Documentation

    Technical integration guides

    Best Practices

    Tips for optimal system usage

    Priority Support

    For critical system issues that affect your construction operations.

    Email Priority Support

    Mark your email as "Priority" for faster response to critical issues

    Support - CES Group Construction Execution System | CES Group